Shipping & Delivery

Shipping & Delivery details

Our office and warehouse are based in Auckland, New Zealand.  All orders received before 2 pm are couriered on the same business day. You will generally receive your order overnight.  

  

Shipping Costs and Calculations

Charges are calculated based on the total items in your shopping basket. These charges are for delivery anywhere in New Zealand. There are no further charges for rural delivery. 

 

Perfumes & Gift Sets

Cost (NZ$)

1st item in your shopping basket

$7.50 

Every additional item added to the order

$3.50 

 

Cosmetics

Cost (NZ$)

1st item in your shopping basket

$6.50 

Every additional item added to the order

$3.50 

 

Tracking/Estimated Delivery Times

The overwhelming majority of orders received are shipped the same business day. However, when trying to figure out the expected arrival date for your order, please add one business day for processing of the order to the estimated shipping times below. Deliveries are made Monday through Friday only.

 

Shipping Times

Most orders received by us before 2.00pm are shipped the same business day. If you received our order confirmation email Monday - Friday, before 2.00pm, your order will be shipped the same day we received it. A few orders require extra processing time for various reasons. Those will be shipped the following business day.

A delay may also occur if your credit card was declined or for address verification if your billing address was entered incorrectly.

 

PLEASE NOTE:  Rural and some residential areas may require an additional day(s) delivery time.